Shipping

Our shipping policies are the best in the business, including 4 to 7 business day and FREE shipping. Shipments to apartment buildings and PO Boxes are available, however, please provide an alternative address to expedite the shipping time. If we are unsure of your address, we will contact you via phone or email. Please note: if recipient is in a remote location, there may be a delay in shipping time due to Courier’s ability to reach those areas. Please note, the shipping charge is NOT refundable with returns under our return policy.

Orders placed before 2:00 pm EST Monday to Friday are usually shipped same day. Orders placed after 2:00 pm EST are considered the following days orders. Day one of your order does not count as a business day towards the shipping timeline (as per couriers' rules). Update emails are sent to you for each change in order status:

1. PROCESSING - order received

2. ENTERED - order submitted to the appropriate warehouse

3. PREPPED FOR SHIPMENT - stock verified and product is ready to be shipped.

4. COMPLETE - The item has shipped and tracking information has been emailed to you.

Returns and exchanges within our return policy are provided with free return and exchange shipping.